Refund Policy
At EZ Homes, we strive to provide a transparent and satisfactory experience for all our users. If you are not completely satisfied with your fractional property purchase, we're here to help.
Fractional Property Ownership
- Refunds for Shares: Refunds for fractional property shares may be granted within a specified timeframe from the date of purchase, subject to certain conditions. The eligibility for a refund depends on the specific terms outlined in the offering documents for each property.
- Cancellation Policy: If you wish to cancel your fractional ownership before the specified refund period expires, please contact us immediately. Refunds will be processed according to the terms outlined in the offering documents, which may include deductions for administrative fees or other costs incurred.
Membership Subscriptions
- Subscription Fees: Refunds for membership subscription fees may be granted if requested within a specified timeframe from the date of purchase. Any refund requests received after this timeframe may be subject to a pro-rated refund at our discretion.
- Cancellation Policy: You may cancel your subscription at any time. Upon cancellation, you will continue to have access to your subscription benefits until the end of the current billing cycle.
Refund Process
To request a refund or inquire about our refund policy, please contact our customer support team at info@ezhomes.in. Refunds will be processed using the original method of payment within 07 days upon approval.
Exceptions
While we endeavor to accommodate all refund requests to the best of our ability, certain exceptions may apply. These include but are not limited to:
- Refunds requested beyond the specified timeframe.
- Refunds requested for shares that have already been transferred or allocated.
- Refunds requested for membership subscriptions after the specified refund period.
Contact Us
If you have any questions about our refund policy or need further assistance, please don't hesitate to contact us.